I design and facilitate workshops for library teams, focused on value and impact.

For libraries, I start by learning about the challenges facing your team. After conducting need assessment interviews, I design customized workshop activities that leads to an action plan and decisions for implementation. Workshops are usually 1-2 days long, but can be customized to suit.

I work extensively with library associations across North America to provide online webinars, in-person workshops and keynote presentations on core interpersonal and communication skills for modern librarianship. I cover topics related to stakeholder interviewing, conducting effective reference interviews, and classroom teaching.

I coach teams to help them stay on top of their goals, plans and promises. 

I help teams sharpen goals and plans, carve out timelines,  communicate progress to anxious employees, and get them to the finish line. I’m part facilitator, part project planner, part gentle cop.

I conduct stakeholder interviews and needs assessments.

I  design, conduct and analyze conversational interviews with key individual and group stakeholders. Sometimes framed as needs assessments, and sometimes more expansive in their aims, stakeholder analysis is critical to service planning and impact assessment.

Selected Organizations

  • Association of Research Libraries
  • Association of Southeastern Research Libraries (ASERL)
  • Brock University
  • Boise State University
  • Ontario Library Association
  • Tampa Bay Library Consortium
  • Temple University
  • Triangle Research Library Network (TRLN)
  • University of Florida
  • University of North Carolina Chapel Hill
  • University of Notre Dame
  • University of Pennsylvania
  • University of South Florida

How Can I Help You?

I have worked mostly with libraries and library related organizations, but if you’re working in the broader public sector and nodding your head while you read this, I can help your group too. Call me today at 416-804-0098 or send an email to to discuss your needs.